1. Parties

This Distance Sales Agreement (hereinafter referred to as the “Agreement”) is executed electronically between the seller (hereinafter referred to as the “Seller”) whose details are provided below and the buyer (hereinafter referred to as the “Buyer”) under the terms and conditions stated herein.

Seller Details:

  • Company Name: Sifahan Gıda Tarım Hayvancılık İthalat İhracat Sanayi ve Ticaret Limited Şirketi
  • Address: Sahibiata Mahallesi, Sahibiata Caddesi, Buğday Pazarı, No: 29/Z54, Meram, Konya, Turkey
  • Phone: +90 536 558 6803
  • Email: sifahanbitkisel@gmail.com
  • Website: https://www.herbsanatolia.com

Buyer Details:

  • Name, Surname/Title: [Buyer Name]
  • Address: [Buyer Address]
  • Phone: [Buyer Phone]
  • Email: [Buyer Email]

2. Definitions

  • Law: Law No. 6502 on the Protection of Consumers.
  • Regulation: Regulation on Distance Contracts.
  • Service: Any kind of work, commitment, or activity performed or promised to be performed in exchange for remuneration or benefit.
  • Goods: Any movable property subject to purchase.

3. Subject and Scope of the Agreement

This Agreement governs the sale, delivery, and payment conditions of the product/service ordered by the Buyer on the Seller’s website https://www.herbsanatolia.com. The Seller will deliver the products via international air freight and process payments through the PayTR system.

4. Order and Payment Details

  • Ordered Product(s): [Product Name, Quantity, Unit Price]
  • Total Amount (Including VAT): [Total Amount]
  • Payment Method: PayTR via [Credit Card/Bank Transfer/Other]

5. Delivery Terms

  • Recipient: [Recipient Name]
  • Delivery Address: [Delivery Address]
  • Delivery Method: Air Freight (via providers such as Shipentera, UPS, FedEx, ensuring either the fastest or most cost-efficient option depending on availability.)
  • Delivery Time: 2 business days for Europe, 3 business days for the USA and Gulf countries.
  • Customs Duties: Any customs duties or fees incurred during delivery are the sole responsibility of the Buyer.

6. Right of Withdrawal

The Buyer has the right to withdraw from the Agreement within 14 (fourteen) days after receiving the product without providing any justification or incurring penalties.

Exclusions to the Right of Withdrawal:

  • Custom-made or personalized products based on the Buyer’s requests.
  • Perishable goods or goods nearing their expiry date.
  • Products whose packaging has been opened and are unsuitable for return due to hygiene or health reasons.

7. Delivery and Transport

The Seller ensures delivery within the specified timeline to the address provided by the Buyer. Deliveries are carried out through international air freight services using carriers like Shipentera, UPS, and FedEx. Delivery times are subject to customs clearance and local regulations. Delivery durations are as follows:

  • Europe: 2 business days.
  • USA and Gulf Countries: 3 business days. The Buyer may choose the fastest or most economical delivery option as per availability.

8. Privacy and Data Protection

The Seller adheres to applicable laws regarding the protection of personal data and will not share the Buyer’s personal information with third parties. Payment data is securely encrypted and processed through PayTR infrastructure.

9. Dispute Resolution

Turkish law governs this Agreement. Any disputes arising from this Agreement will be resolved in the courts and enforcement offices of Konya, Turkey.

10. Enforcement

The Buyer agrees to all terms and conditions outlined in this Agreement by confirming it electronically.